Privacy Policy
TURTLEWISE, LLC — PRIVACY POLICY
This privacy policy will explain how TurtleWise, LLC (“TurtleWise”, “we”, “our” or “us”) uses the personal data we collect from you when you use our website.
What data do we collect?
TurtleWise collects the following data:
Personal identification information (Name, email address, phone number, etc.).
If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.
You also provide us information in user content you post in using the website. Your questions, answers, chats and other contributions on the website, and metadata about them (such as when you posted them) are collected and stored by TurtleWise.
How do we collect your data?
You directly provide TurtleWise with most of the data we collect. We collect data and process data when you:
Register online.
Voluntarily complete a customer survey or provide feedback.
Provide user content on our website (such as your questions, answers, chats and other contributions)
Use or view our website via your browser's cookies.
How will we use your data?
TurtleWise collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Understand and analyze the usage trends and preferences of our users, to improve the way the services work and look, and to create new features and functionality.
Send you service-related notices (including any notices required by law)
When TurtleWise processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Any personally identifiable information that you voluntarily choose to include in a publicly accessible area on the website, such as a public profile page or in any user content will be available to other users who access that content.
TurtleWise may also disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright law), in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement activity.
How do we store your data?
TurtleWise uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your Personal Information. We cannot, however, ensure or warrant the security of any information you transmit to TurtleWise or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If TurtleWise learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. TurtleWise may post a notice through the Services if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at info@turtlewise.net.
This Site is hosted in the United States. If you are an international visitor, you should note that by providing your Personal Information, you are: (a) permitting the transfer of your Personal Information to the United States which may not have the same data protection laws as the country in which you reside; and (b) permitting the use of your Personal Information in accordance with this Privacy Policy.
Marketing
TurtleWise would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop TurtleWise from contacting you for marketing purposes.
What are your data protection rights?
TurtleWise would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request TurtleWise for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that TurtleWise correct any information you believe is inaccurate. You also have the right to request TurtleWise to complete the information you believe is incomplete.
The right to erasure – You have the right to request that TurtleWise erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that TurtleWise restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to TurtleWise's processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that TurtleWise transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@turtlewise.net
Or write to us: TurtleWise, LLC, c/o Emily C. Fusting, Esq., McKennon Shelton & Henn LLP, 401 East Pratt Street, Suite 2600, Baltimore, Maryland 21202
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
How do we use cookies?
TurtleWise uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
Customize the website to your preferences
Control the advertising displayed by the website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – TurtleWise uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – TurtleWise uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. TurtleWise sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The TurtleWise website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
TurtleWise keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on August 7, 2026.
How to contact us
If you have any questions about TurtleWise's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@turtlewise.net
Or write to us at: TurtleWise, LLC, c/o Emily C. Fusting, Esq., McKennon Shelton & Henn LLP, 401 East Pratt Street, Suite 2600, Baltimore, Maryland 21202